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Google Cloud Administration:
Google Drive™ and Productivity Apps

Course Length: 3 days

Course Description

One of the compelling benefits of using Google Apps™ for Work is that you can leave the server hardware management responsibilities to Google. As the administrator of a Google Apps domain, you can control the accounts, resources, and apps from a web browser interface. All of your administrative tasks can be accessed from a specialized page, or console, of dashboard controls. From this Admin console, you can perform all the necessary duties of a domain administrator without having to worry about keeping the physical hardware up and running. In this course, you will learn about creating and managing a Google Apps for Work domain.

Course Objectives:

In this course, you will set up and manage the Google Cloud Services environment for users.

You will:

Navigate the Google Admin console.

Create and manage user accounts.

Use sub organizations to manage your Google Apps for Work environment.

Configure and implement Drive storage settings and policies.

Manage mail delivery, routing, and filtering.

Create groups to share mailboxes and documents, and manage permissions and roles.

Set up and manage calendar sharing and calendar resources.

Manage the mobile devices that access your system.

Use Reporting tools to manage usage and security, and to troubleshoot system issues.

Configure security and authentication policies and methods.

Target Student:

This course is designed for business users or IT professionals who need to set up and administer a Google Apps for Work domain by creating and managing users, sub organizations, groups, calendars, shared resources, and mobile devices. Managing mail routing and delivery, configuring Google app services, monitoring account activity and apps usage, and maintaining security are included to facilitate communication and collaboration in a secure environment.


To ensure your success in this course, you should have experience with using a web browser, such as Google Chrome™, and using Google Apps for Work. Knowledge of domain administration terminology will be helpful, but not a requirement. You should be familiar with working in a cloud-based productivity suite, such as Google Apps. You can obtain this level of skills and knowledge by taking the following courses:

Using Google Drive™ and Productivity Apps

Google Cloud Fundamentals


Course Content


Lesson 1: Getting Started with Google Apps Administration

Topic A: Create a Google Apps for Work Account

Topic B: Navigate the Admin Console


Lesson 2: Managing User Accounts

Topic A: Create and Modify User Accounts

Topic B: Use System Roles to Delegate Duties to Users

Topic C: Remove and Restore User Accounts

Topic D: Manage User Passwords


Lesson 3: Using Sub Organizations

Topic A: Create Sub Organizations

Topic B: Manage Google Apps Services with Sub Organizations


Lesson 4: Configuring Drive Storage and Sharing

Topic A: Configure Drive Storage Settings

Topic B: Configure Drive Sharing


Lesson 5: Managing Mail Routing, Delivery, and Filtering

Topic A: Configure Mail Routing and Delivery

Topic B: Manage Blacklists and Whitelists

Topic C: Filter Messages Based on Compliance Settings

Topic D: Migrate to Google Apps for Work Mail


Lesson 6: Working with Google Groups

Topic A: Create and Modify Groups

Topic B: Manage Group Security

Topic C: Share Content Using Groups

Topic D: Use a Collaborative Inbox


Lesson 7: Administering Calendars and Resources

Topic A: Create and Share a Group Calendar

Topic B: Delegate Calendar Access

Topic C: Create and Manage Calendar Resources


Lesson 8: Configuring and Securing Mobile Devices

Topic A: Set Up Google Apps Mobile Management

Topic B: Secure Mobile Devices


Lesson 9: Using Reporting Tools

Topic A: Use Admin Console Reports

Topic B: Use Audit Logs

Topic C: Troubleshoot Mail Issues


Lesson 10: Managing Domain Security and Authentication

Topic A: Manage Google Apps Domain Security

Topic B: Configure 2-Step Verification


Appendix A: Incorporating Authentication of Your Email

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