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dod approvedCompTIA A+ Certification:
220-901/220-902 Comprehensive



Course Length: 5-days

Certification Newsletter 


 Course Description

This class provides the basic knowledge needed to install, configure, and support computer hardware and operating systems; this includes assembling components based on customer requirements; installing, configuring and maintaining devices, PCs, and software for end users; understanding the basics of networking and security/forensics; properly and safely diagnosing, resolving, and documenting common hardware and software issues; applying troubleshooting skills; providing appropriate customer support; and understanding the basics of virtualization, desktop imaging, and deployment.

You will benefit most from this course if you intend to take a CompTIA A+ 220-901 and 220-902 exam.



This course assumes that you have basic computer knowledge.

Course Outline

Chapter 1: Troubleshooting

  • Module A: Troubleshooting theory
  • Module B: Safety

Chapter 2: Motherboards and CPUs

  • Module A: Motherboards
  • Module B: CPUs

Chapter 3: Computer power supplies

  • Module A: Power supply connectors
  • Module B: Power supply installation
  • Module C: Power supply troubleshooting

Chapter 4: Memory

  • Module A: Read-only memory
  • Module B: Random access memory

Chapter 5: Computer expansion

  • Module A: Expansion interfaces
  • Module B: Expansion card installation
  • Module C: Connectors and cables

Chapter 6: Physical storage

  • Module A: Disk drives
  • Module B: Redundant array of independent disks (RAID)
  • Module C: Optical drives
  • Module D: Other storage methods

Chapter 7: Input-output devices

  • Module A: Input devices
  • Module B: Output devices
  • Module C: Dual input-output devices

Chapter 8: Display Devices

  • Module A: Display types
  • Module B: Display installation
  • Module C: Display troubleshooting

Chapter 9: Operating systems

  • Module A: Windows versions and features
  • Module B: Windows installation and upgrades
  • Module C: Non-Windows operating systems

Chapter 10: Windows management

  • Module A: Operating system features and tools
  • Module B: Control Panel utilities
  • Module C: Command-line tools
  • Module D: Troubleshooting

Chapter 11: Network basics

  • Module A: Classifying networks
  • Module B: Network devices
  • Module C: Internet connections

Chapter 12: Network cables and connectors

  • Module A: Twisted-pair connections
  • Module B: Coaxial connections
  • Module C: Optical media

Chapter 13: Network protocols

  • Module A: TCP/IP settings
  • Module B: Transport protocols
  • Module C: Application protocols

Chapter 14: Wireless networking

  • Module A: Wi-Fi standards
  • Module B: Wireless encryption

Chapter 15: Windows networking

  • Module A: Sharing and security
  • Module B: Network connections
  • Module C: Connection troubleshooting

Chapter 16: Virtualization and cloud computing

  • Module A: Virtualization
  • Module B: Cloud computing

Chapter 17: Mobile devices

  • Module A: Mobile device types
  • Module B: Mobile device connectivity
  • Module C: Mobile device troubleshooting

Chapter 18: Security basics

  • Module A: Security threats
  • Module B: Threat prevention

Chapter 19: Securing devices and data

  • Module A: Workstation security
  • Module B: Mobile device security
  • Module C: Security troubleshooting

Chapter 20: SOHO network configuration

  • Module A: SOHO router features
  • Module B: Network security

Chapter 21: Printers and multifunction print devices

  • Module A: Printer technologies
  • Module B: Printer installation
  • Module C: Printer maintenance
  • Module D: Printer troubleshooting

Chapter 22: Custom computers

  • Module A: Custom computer considerations

Chapter 23: Operational procedures

  • Module A: Environment
  • Module B: Safety
  • Module C: Content and privacy
  • Module D: Professionalism


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