Certified Hardware Asset Management Professional (CHAMP)

 

Course Description

 

The IAITAM Certified Hardware Asset Management Professional (“CHAMP”) course is designed to address the numerous issues plaguing professionals in managing hardware assets, and follows the lifecycle of IT hardware assets beyond the scope of the cradle to grave analogy and discusses the business practices that can best be used to manage those assets efficiently and cost-effectively. Emphasis is placed on identifying the policies that enhance lifecycle management. It also focuses on one of the least developed processes for asset management, disposal management, and discusses the process for disposal, analysis of the costs and benefits to help you decide the best avenue to pursue, and the pitfalls to avoid.

 

In This Course You Will Learn How To:

  • Successfully apply IT Asset Management best practices to build and maintain IT hardware assets
  • Identify the practices leading to sustainable Hardware Asset Management programs that maximize value to the organization and meet goals specified
  • Determine and execute next steps, and evaluate success within the organization’s unique culture, strengths and weaknesses

 

Prerequisites

 

This course is designed for those individuals with minimal to no experience in the field of Hardware Asset Management.

 

Outline

 

Module 00: Certified Hardware Asset Management Professional (CHAMP)- Course Introduction

 

Module 01: IT Asset Management (ITAM) Profession Introduction

  • International association of IT Asset Managers (IAITAM)
  • 12 Key Process Areas (KPAs) in Certified Hardware Asset Management
  • IT Asset Management as a Profession
  • Exercises: KPAs Assessment & Communication Styles Assessment

 

Module 02: KPAs Assessment Exercise Discussion

 

 

Module 03: Advocating for your IT Asset Management Program

  • Communication
  • Education
  • Policy Management

 

Module 04: Setting up the Program

  • How to use IBPL
  • The Request and Approval Process
  • What should be standardized

 

Module 05: Asset Standards

  • Standard Levels
  • Standard Goals
  • What to Manage
  • Exercise: Design Managed Standards List

 

Module 06: Implementing a Program

  • Corporate Goals
  • Implementing and Measuring the Program
  • Roles Within the Hardware Program

 

Module 07: Using Automation

  • When to Automate
  • Process Automation
  • Automation Tools

 

Module 08: Acquisition Processes

  • Asset Selection Process
  • Vendor Selection
  • Product Selection Tools

 

Module 09: Hardware Negotiations

  • Negotiations Planning
  • Negotiation Skillset
  • It’s All in the Contract

 

Module 10: Hardware Contracts

  • Leasing
  • Volume Purchase Agreements
  • Managing New Pricing Models
  • Quiz: Acquiring Hardware Assets

 

Module 11: Vendor Management & Asset Identification

  • Managing Hardware Vendors
  • Outsourcing
  • RFID and Barcoding

 

Module 12: Managing the Assets during Use

  • Driving Asset Value
  • Service Management and ITAM
  • IMAC
  • Quiz: Assets in Use

 

Module 13: Managing the Inventory

  • Inventory Management
  • Discovery
  • Tool Functionality
  • Exercise: Building Physical Inventory Plan
  • Exercise Review

 

Module 14: Data Storage and Inventory Management

  • Asset Repository
  • Necessary Data
  • Data Center Management

 

Module 15: Reuse

  • End of Life
  • Loss, Theft and Leasing
  • Redeployment

 

Module 16: Disposal

  • Disposal and E-Waste
  • Governance
  • ITAD Vendors
  • Quiz: End of Life